Questions, character suggestions, press requests and problem reports all arrive in the same place, and every message is read by a person. Response time is usually one to two working days.
Good reasons to write
- You want to suggest a personality or background for a future character.
- Something on the site is broken, slow or displaying incorrectly.
- You want to talk about partnership or licensing.
- You need a data request handled under the privacy policy.
If you are reporting a problem, include the page address and the device you were using. It makes the fix considerably faster.